Key Worker Permits

Key workers and NHS staff are being offered parking concessions through a number of MiPermit parking operators. Please see our Key Worker Permits page for more information.

MiPermit Service Update
COVID-19 Coronavirus Update
Our customer service centre is experiencing some delays in answering calls. If your query is not urgent please email

Update 15 July 2020
The MiPermit customer service centre will continue to be open 8am-5pm Monday to Friday and closed at weekends during the rest of July. With your patience and valued support, our emergency call centre teams have assisted 55,000 members of the public since lockdown. We will start to increase our opening times as parking activity returns to normal levels during August 2020.
We are continually monitoring the situation with COVID-19 to ensure we can continue to provide an uninterrupted service to our customers. However, as the situation escalates we may have to reduce the capacity of our customer services centre, or suspend our telephone support.

Please note that this would only affect our ability to answer telephone calls. Our web site, smartphone apps, and SMS services will all be running as normal.

Our communities are being significantly disrupted. As a nation, working together, small adjustments will mean that we can help to protect our families and friends.

The MiPermit Team

Government advice to NHS staff about parking during this emergency -
Parking Operator Links
The following parking operators have asked us to publish a link to their own web sites.